Support updates

Support updates are updates which communicate information to the playerbase regarding external matters (i.e. not related to the game itself).

Chronological list of updates

Support updates are listed in reverse chronological order. For an alphabetical list, see Category:Support updates.

2026

There are currently no support updates for 2026.

2025

• 10 December – Player Support: 2025 Roundup
• 19 September – Player Support Roadmap - September Check In
• 29 April – Player Support is Changing: 2025 Roadmap

2024

There were no support updates for 2024.

2023

There were no support updates for 2023.

2022

There were no support updates for 2022.

2021

• 14 September – Age Appropriate Design Code - Terms Changes

2020

There were no support updates for 2020.

2019

• 4 September – Changes to European Online Purchases
• 22 May – Player Support - Upgrading Systems

2018

There were no support updates for 2018.

2017

There were no support updates for 2017.

2016

There were no support updates for 2016.

2015

There were no support updates for 2015.

2014

There were no support updates for 2014.

2013

There were no support updates for 2013.

2007

• 4 June – Real world trading is against the rules!
• 11 May – Bots and Real-World Trading Update
• 1 May – Bots and real-world trading
• 29 March – Rule 2 Update
• 2 January – Rule 7 and Rule 9 Updated

2006

• 20 December – A Christmas Reminder
• 19 December – Fake websites
• 17 May – Do not use your RuneScape password on other sites!
• 3 May – RuneScape - Better than ever!
• 24 April – Pure Essence now craftable on free servers
• 23 March – Responsible gaming reminder
• 24 February – Rule 12 Reminder
• 19 January – Over 15000 RuneScape accounts banned for cheating
• 12 January – Nearly 5000 RS-classic accounts banned

2005

• 31 May – New Female Bodykit
• 31 May – 2 new RuneScape rules
• 11 May – Changes to PayByPhone/SMS
• 7 May – Website problems (fixed)
• 22 April – Warning Fansite users hijacked
• 12 April – Account Security
• 2 April – Credit Card Subscriptions

2004

• 27 July – Please report bugs you find!
• 17 June – Warning - fake emails
• 21 May – UK SMS Telebilling Change
• 1 April – US PayByPhone
• 1 April – Item transfer reminder
• 16 February – Targeting Customer Support
• 3 February – Important windows update
• 2 February – Password Support
• 2 January – More cheating scum banned

2003

• 30 December – Trade scam warning
• 22 December – Christmas Drop
• 17 November – Fake moderator emails
• 8 November – Item bug fix (updated)
• 7 November – Duplicated items in game
• 6 November – New subscriptions - now fixed
• 4 November – Credit Card Payments
• 25 October – Fake email warning!
• 9 September – Real World Trading Rule Added
• 21 July – Warning to fan site users
• 24 June – WARNING: Fake 3d beta
• 18 March – Buying/selling reminder
• 17 February – Never give out your password!
• 17 February – And another thing...
• 10 February – Dr. Evil I presume...
• 3 February – Very Important
• 28 January – Report Abuse
• 21 January – Credit card fraud warning

2002

• 12 December – Cheating scum banned
• 28 November – Important note about RuneScape Windows client
• 11 September – New abuse reporting system!
• 26 August – Fake previews